Vodafone Cash waives charges on transfers up to GH¢100 to other networks indefinitely

Telecommunications giant Vodafone Ghana has waived interoperability charges on transactions of up to GH¢100 for its customers.

While transactions between Vodafone Cash customers have been free since September last year without any limit, customers will continue to incur no charge when they send any amount between GH¢1 and GH¢100 to friends and family on other mobile money networks for the foreseeable future.

The move by Vodafone – to continue waiving interoperability charges for transactions up to GH¢100 and keep Vodafone Cash to Vodafone Cash transactions free – is one of the many interventions by the telco to support Ghanaians and help in the fight against the COVID-19 pandemic.

Vodafone has called on Ghanaians to take advantage of this rare opportunity to enjoy great relief during this challenging period.

Commenting on the initiative, Pushpinder Gujral, Consumer Business Unit (CBU) Director at Vodafone Ghana said: “At Vodafone, it is our utmost desire is to continue making life better for Ghanaians through the introduction of unique products and services such as this.

“Undoubtedly, the onset of COVID-19 and its associated restrictions on movement and physical contact have made digital financial transactions the way to go. Even though the Bank of Ghana’s directive to waive the charges has ended, we decided to continue waiving the interoperability charges for our customers to enable them do more cashless transactions in the comfort of their homes while adhering to the rules of social distancing and other COVID-19 protocols. This will go a long way to complement the efforts of government and other stakeholders in the attempt to curb spread of the virus.”

According to Vodafone, the daily revised transaction and wallet limits will not change. Customers can continue to do more transactions based on the tier they registered for. The daily transaction limits are GH¢1,000, GH¢5,000 and GH¢10,000 for tiers one, two and three respectively.

The maximum amount of money customers can keep in their wallets is GH¢2,000, GH¢15,000, GH¢30,000 for the respective tiers, as well as a monthly aggregated limit of GH¢6,000 for tier one and unlimited for tiers two and three.

Vodafone Cash has over the years proven that its mobile money platform is robust and not susceptible to fraud. The Telco has in place security measures and restrictive processes which make it impossible for successful exploitation from actors either within or without.

The mobile financial service has earned a name for itself through providing leadership by way of innovative financial products. Notable among them is the industry’s first and only Free P2P service, which was introduced before the COVID-19 outbreak.

Pushpinder Singh Gujral, Consumer Business Unit Director at Vodafone Ghana

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